Privacy Policy

Introduction

Flybrite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password
• Profile Information: Profile photo, location (city, county, postcode)
• Children's Information: Names, dates of birth, interests, photos
• Learning Data: Activities, calendar entries, learning notes
• Reports: Local Authority reports you create
• Community Data: Messages, group memberships, connections

Automatically Collected Information

• Device information (device type, operating system)
• Usage data (features used, time spent in app)
• Crash reports and error logs

How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your requests and transactions
• Send you important updates about the app
• Improve our services and develop new features
• Provide customer support
• Ensure security and prevent fraud

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third-party services that help us operate (e.g., cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights
• Community Features: Information you choose to share in groups or with connections

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication
• Regular security audits
• Limited access to personal data

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

To exercise these rights, contact us at [email protected] or use the in-app support feature.

Children's Privacy

Flybrite is designed for parents to manage their children's home education. We collect children's information only as provided by parents. We do not knowingly collect information directly from children under 13.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account at any time, which will delete all associated data.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: [email protected]
In-App: Profile → Support